Frequently Asked Questions

Q: I bought a repair service, now what?

For mail-in repairs, iRestore offers two convenient options:

1) We Ship – If you need a secure box & postage label, place an order HERE and we will ship one right to your door. Once it quickly arrives, just insert your device inside, attach the adhesive postage label to the box, then drop into your mailbox. Be sure to include a completed workorder with your device.

2) You Ship – You’re responsible for packaging & shipping the device to us. Visit this link for mailing instructions

Q: What payment types do you accept?

Method #1: Credit Cards

We accept bank debit cards & major credit cards (American Express, Discover, MasterCard, Visa) via PayPal. This way your personal details always remain safe with PayPal and never exposed.

Method #2: PayPal

iRestore.com is built on a secure PayPal checkout system. Don’t have an account? It’s a fast, easy, and safe way to pay online. For more info, click HERE

Q: What shipping methods do you offer?

iRestore ships all packages via the United States Postal Services (USPS) with delivery confirmation.

Q: What about your warranty & return policy?

iRestore offers a 1 year warranty on all parts and repairs (unless noted). We are not responsible for customer-incurred damages or misuse of parts. Terms

Our quality is the best and we show confidence by offering a 100% satisfaction guarantee on all parts and services. If you’re dissatisfied, please Contact Us